During the guarantee period, if your machine is found to be in need of attention owing to problems caused through faulty components and/or poor workmanship, we will arrange collection, repair and return of your machine. This does not affect your statutory consumer rights. This applies only to machines purchased for use in the UK mainland and used for normal domestic purposes. This does not cover consumable items such as; needles, needle threaders, bobbins, light bulbs, belts, loopers, blades etc - as stated on the manufacturers guarantee document.
Very often, problems on sewing machines and overlockers are down to user error. Customers who have purchased their machine from Leamington Spa Sewing Machines Limited please contact the shop for help and advice on 01926 427572. If we find that your machine is in need of workshop attention - our repair and return facility will be quickly arranged. Please retain the original packing materials - just in case your machine has to be returned to us.
We abide by our manufacturer's guarantee. A written guarantee will be provided with the machine to cover the guaranteed terms and conditions.